Operations & Growth Manager
New
- Job
- 2 weeks ago
- by Jobberman Nigeria Recruitment
- Jobs
- Lagos
- 12 views
Travel Requirements
No travel
Educational Specialization
Business
Work Options
On-site
Company Size
1-10 employees
Experience Level
Mid-Level
Educational Level
Bachelor's degree
Skills
Operations Management, Staff Supervision, Customer Service, Appointment Scheduling, Team Leadership, Marketing Strategy, Client Relationship Management, Inventory Control
Job Type
Full-time
Jobberman Nigeria Recruitment • Lagos, Nigeria • via Jobberman
- Oversee daily salon operations and ensure smooth service delivery
- Manage staff schedules and attendance
- Ensure excellent customer service experience
- Maintain salon hygiene, organization, and professional standards
- Handle client bookings and appointment management
- Recruit, train, and supervise stylists and beauty technicians
- Monitor staff performance and productivity
- Create a positive, professional working environment
- Resolve staff issues and ensure team accountability
Business Growth & Development:
- Help build the salon brand from the ground up
- Develop strategies to attract and retain clients
- Implement marketing initiatives (social media promotions, client referral programs, partnerships)
- Increase salon revenue through service upselling and retail product sales
Customer Relationship Management:
- Build strong relationships with clients
- Handle customer complaints and ensure high client satisfaction
- Implement customer retention strategies
Inventory & Financial Oversight:
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