Clinical Service Provider (CSP)

Enugu MSI Reproductive Choices • Enugu, Nigeria • via MyJobMag

• The holder of this position will lead the outreach team in assigned location to provide family planning services especially long-acting reversible contraception LARCs in hard to reach, poor communities providing access and options of free high-quality family planning services to women.
• S/he will support all efforts to ensure client satisfaction, robust demand creation, adolescent reach, and data reporting as well as stakeholder engagement.
• Ensure high quality service delivery of LAPMs in locations in line with outreach monthly schedule and adequate mobilization.
• Maintain clinical quality of service delivery according to MSI guidelines, counselling, infection prevention, medical emergency preparedness and overall competency of team members to provide high quality services and appropriate documentation.
• Monitor team performance using team level performance management tools, develop SMART action plans and make appropriate input to operational strategies where necessary.
• Ensure MSION’s data reporting and management procedures and guidelines/protocols are followed.
• Ensure high quality service delivery of LAPMs in locations where clients have been mobilized in line with outreach monthly schedule.
• Provide detailed, client focused counselling and appropriate consent to all clients accessing services.
• To support and implement core MSI values within the team, such as de-medicalization, task shifting, client focus, no blame culture, non-hierarchical management, and marketing.
• Actively support and implements MSN policies, procedures, guidelines, and manuals on clinical quality and ensure compliance.
• Ensure that 20 productive outreaches are conducted monthly, 6-7 hours spent on site with an average reach of at least 62 clients daily and significant adolescent reach based on KPE key performance expectations.
• Consistently look for measures to improve method mix and increased mobilization for permanent methods.
• Ensure that all service providers are on level 1 competency and appropriate clinical supportive supervision is offered to team.
• Maintain a database of trained and quality assured locums supporting various aspects of service delivery.
• Attain/maintain model sites status after annual IQTA and EQTA with 90% and above in all areas of assessment.
• Ensure zero stock of commodities and consumables by instituting and maintaining a robust stock management mechanism.
• Manage all medical supplies and equipment, in line with MSI’s commodity and medical supply storage guideline.
• Ensure the availability of all clinical governance guidelines, manuals and job aids used by facilities in adequate quantity and track referral linkages of service utilization.

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