Mikano • Lagos, Nigeria • via MyJobMag • To provide technical assistance and support for hardware, software, and network-related issues.

The ideal candidate will be responsible for:

• Troubleshooting technical problems, maintaining IT systems, and ensuring smooth day-to-day IT operations across the organization.

Responsibilities:

• Provide technical support to users for hardware, software, and network issues.
• Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment.
• Troubleshoot and resolve system, network, and application problems.
• Manage and maintain Windows operating systems and basic server environments.
• Install and update software applications and security patches.
• Maintain IT documentation and support tickets.
• Coordinate with vendors for hardware repairs and technical services.
• Ensure data backup, security, and compliance with IT policies.

Requirements:

• HND / BSc Degree in Computer Science or Engineering or any related discipline.
• 3+ years of experience leading and overseeing teams in IT support.
• Windows OS and basic Windows Server administration.
• Networking fundamentals TCP/IP, DNS, DHCP.
• Active Directory and user management.
• Good understanding of IT security practices.
• Strong problem-solving and communication skills.

[Disclaimer: This job description has been formatted by AI for readability. Please verify all details with the employer before applying.]