Job SummaryWe are looking for a competent, honest and reliable professional to provide administrative and clerical support to ensure efficient office operations. The ideal candidate should be organised, proactive, detail - oriented, and capable of handling various administrative tasks with precision and professionalism.Job DescriptionResponsibilities:Welcoming visitors and directing them to the relevant office/personnel.Carrying out clerical duties such as answering phone calls, initiating and responding to emails, office correspondence, memos, and resumes.Creating and preparing reports, presentations, and other business documentation. Coordinating and managing appointments and meetings.Coordinating and managing bookings and the effective running of training sessions.Monitoring the compliance matrix of staff and supporting the team to ensure that compliance and competence levels remain up to datePurchasing office supplies, equipment, and furniture.Overseeing the maintenance of office facilities and equipment.Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking with knowledge of accounting software.Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.Assist in creating reports, presentations, and other business documentation.Schedule in - house and external eventsAnswer queries by employees and clientsFollow - up calls with the marketing contactsMonitoring the activities of the staffTraining of new employees.Make sure customers are always satisfied to retain them.Nurture existing customer relationships.Maintain a company calendar and schedule appointments.Performing other relevant and ad - hoc tasks and duties when needed.Proficiency in customer relationship management (CRM) software and techniques.Ability to work independently and as part of a team.Requirements:Bachelor's Degree in Business Administration or Business Management, Social Sciences, or any other related field.Minimum of 2 - 3 years of experience in administrative roles.Proven experience working in an office environment.Excellent organisational skills.Effective communication skills.Exceptional customer service skills.Proficiency in all Microsoft Office applications, CorelDRAW, and desktop publishing toolsAttention to detail and strong problem - solving skillsWorking knowledge of business management.Good leadership abilities.Proficiency in English.Must be a patient and honest person.Ability to use own initiative at workInnovative thinking skillsStrong client - facing and communication skills.Advanced troubleshooting and multi - tasking skills.Customer service orientation.Extra training will be given to the successful candidate.Location: IkejaRemuneration: NGN 80,000 - 100,000 Monthly, dependent on experience Working Days: Mondays to Fridays